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Refund Policy

At WINGLYF, we strive to deliver high-quality lifestyle, travel, and wellness services with the utmost transparency. This Refund Policy outlines the conditions under which you may request a refund for services booked through our Platform.

General Guidelines

  • Refund eligibility depends on the type of service booked and the time of cancellation.

  • All refunds will be processed to your original payment method (bank account, UPI, debit/credit card, or wallet).

  • Refunds are subject to deduction of any non-refundable charges (such as airline/hotel fees, third-party vendor costs, or payment gateway fees).

Refund Eligibility

1. Travel & Holiday Experiences

  • 30 days or more before departure: Full refund (excluding non-refundable vendor charges).

  • 15–29 days before departure: 50% refund.

  • Less than 15 days before departure: No refund.

2. Wellness, Workations & Lifestyle Programs

  • 7 days or more before the start date: Full refund.

  • Less than 7 days before the start date: 50% refund.

  • After program/service commencement: Non-refundable.

3. Digital Services & Consultations

  • 48 hours or more before scheduled session: Full refund or free rescheduling.

  • Within 48 hours of session: Non-refundable (rescheduling may be considered on a case-by-case basis).

Refund Timelines

  • Refunds are processed within 7–10 business days after cancellation approval.

  • Delays, if any, may be due to banking procedures or third-party service providers.

Non-Refundable Situations

Refunds will not be issued in the following cases:

  • “No-show” or failure to attend a booked service, trip, or session.

  • Services partially availed or already delivered.

  • Cancellations arising from external factors beyond WINGLYF’s control (e.g., natural calamities, government restrictions, strikes, pandemics). In such cases, we may provide rescheduling options or service credit vouchers instead.

Contact Us

If you have any questions about our Refund Policy, please contact us:

📧 Email: info@winglyf.com
📞 Phone: +91-9871387806

Our team will assist you with cancellations, rescheduling, or refund requests.

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